You can cancel your Premium subscription at any time on the Premium Account page. However, to avoid new payments, you must cancel the Premium account no later than 24 hours before renewal takes place.
Step 1.
Click 'STOP PREMIUM ACCOUNT' in the subscription section at the bottom of the "My Account" page or in the menu on the left of the page.
Step 2.
You will receive a pop-up warning. Click ‘yes’ to confirm your cancellation.
Step 3.
The subscription has been canceled. Please make sure you receive an email confirmation of your cancellation.
Your Premium Subscription will not be renewed after the current billing cycle ends. You can continue to use your Premium subscription till the end of the current cycle.
If you do not cancel your Premium Subscription, it will be renewed every 2 weeks or every 4 weeks, depending on the type of Premium Account you purchased.
Once your subscription cycle is over, you will still have access to the chats you've opened. This means you can continue communicating with those you previously were in contact with.
If you have any questions about the status of your subscription or payments, feel free to contact customer support.