A pre-authorized direct debit is a payment method used when a subscription is created. It uses the payment method you used to set up the subscription and debits your bank account every new billing cycle.
For example:
- If you paid using iDeal, then the bank account connected to your iDeal payment will be debited;
- If you used a credit card, the credit card you used with the first payment will be debited.
A pre-authorized debit won't be used when you purchase a one-off product (the 3-month Premium Account; all others are subscriptions).
Renewal
The 4-weeks option is a subscription that auto-renew unless you cancel it. The moment they renew depends on which one you purchased: either every 15 days or every month counted from the date of the purchase.
The debit will appear on your statements about 3 days after this renewal date. You will receive an invoice for every billing cycle.
For every subsequent billing cycle, we will automatically debit your pre-authorized payment method.
Cancellation
Your subscription is still active, and new billing cycles will be initiated unless you cancel it. You can do this anytime, but please do so before the next billing cycle starts.
So, even if you don't (want to) use your subscription any longer, unless you cancel it, new billing cycles will still be created.
The invoices and more information about your Premium Account and subscription are at the bottom of your profile.
Where to find your invoices and billing dates
We always inform our users about:
- The renewal and the pre-authorized debit when they buy a Premium Account;
- When the next billing cycle is due,
- When they cancel the subscription.
Information about pre-authorization and direct debit is also available on the 'My Premium Account' page, the payment page, the terms and conditions, and the invoices.
Therefore, it is the customer's responsibility to cancel the subscription 'on time' if they don't want a renewal and a new billing cycle.