How can I recognise a scammer?

Kamernet is a quick and easy way to find a new home by getting in direct contact with landlords and roommates. Most of these landlords have good intentions, are legitimate and reliable.

Unfortunately, there is a small group that wants to take advantage of the trust people have in Kamernet. These people are scammers.

In this article, we'll help you understand what scammers are, how you can recognise them, what you should do if you encounter them and what Kamernet does to stop them.

How do I recognise a scammer?

Scammers are people that try abuse a person's good intentions and scam you to steal your money and personal information. It is a form of online fraud where they try to fool you to transfer money to them. Generally, a scammer offers a room, studio or apartment at a great location for an even greater price.

You can recognise a scammer by being mindful of the scenarios below:

  • It almost always concerns a person in a foreign country - with the current pandemic they can also say that because of the virus they haven't been able to return to the Netherlands and they've decided to rent out their home.
  • A scammer will ask you to pay a deposit on the property (perhaps even some months advanced rent), even before you have viewed the house.
  • A scammer will ask you to transfer money via semi-anonymous services like Western Union, MoneyGram and other well known housing websites. They do this because money transfers are not always traceable via these services. They can also ask you to send the money via TNT or UPS and that upon receiving the money they send the keys.
  • ​A scammer will send you a website that looks reliable, this is however a fake copy of a well known housing website. Make sure that it is a secure website and when in doubt, contact us.
  • A scammer will ask you to continue your communication via a different platform than Kamernet, for example e-mail or Skype.
  • A scammer will not answer your question clearly or will ignore it.
  • A scammer is not fluent in Dutch or prefers English. Now this doesn't have to indicate you are talking to a scammer but it is something to look out for.  The message of the scammer will resemble a text that was translated online (Google Translate) .
  • A scammer sends you a website that is a copy of a known website, the URL is different from the original website. Kamernet always has .nl in the URL and starts with https://. 

What can I do against scammers?

Sometimes, honest landlords can ask for a deposit or would like to communicate via phone or e-mail as well.

Thus, it is important to remember that a scam usually involves a combination of the points mentioned above.

However, if you have any doubts about the legitimacy of a landlord on Kamernet, feel free to contact us. It is always better to be safe than sorry in this case.

Please always keep the following tips in mind if you search on Kamernet:

  • Always use common sense: if something seems to good to be true, it most likely is the case.
  • Make sure that the website is safe, the URL starts with https:// and you can find a "lock" in the address bar.
  • If a landlord is located abroad or asks you to transfer money via Westen Union, Aribnb or Moneygram, notify us directly.
  • Never give anyone an advanced copy of you ID or passport – some might abuse this as well.
  • Remember to always create and sign a rental agreement before you pay.
  • Do you have doubts? Always report the potential scammer to us! 

Reporting a user

When you run into something suspicious on our website please report it trough the report buttons on the website.

  • On the user page.
  • The page of the listing.
  • Within the conversation/messaging. 

What happens after I reported a user?

When a you report abuse or a scam an investigation is triggered.

During our investigation we go through any history the user has and what kind of action was taken at the time (if there is any).

When it is determined that the user is indeed a scammer, we add the label 'BLOCKED USER' to the profile. This alerts other users that this person is not reliable.

Everyone who has been in contact with the scammer gets notified by email.

What does Kamernet do to prevent scammers?

To prevent scammers from being active on our platform, Kamernet does the following:  

  • We screen all new profiles and listings;
  • Screen any changes that are made on existing profiles and listings;
  • Block IP addresses from regions that have showed to be frequently used by scammers. 

There is a special team that reviews all changes on our website and blocks scammers before the content is online. This way a lot of scammers never see the light of day on Kamernet.

Unfortunately, some scammers are able to circumvent all these checks and setup their scams on our platform. If that happens and you are suspicious of a listing or a user, you can report another them.

I have been scammed! What can I do now?

Have you been scammed? Then go to the police as soon as possible and press charges.

Unfortunately, in this case, we can’t do anything for you. However, we will help the police in whatever way we can. You can always send the police report to us, to keep us informed.

Click here to find your nearest police station or to press charges online. And here for all the ways you can contact them.

Examples of messages scammers can send

"You really sound straight forward and sincere, I would love to rent my apartment to you and treat you like my potential tenant, because am sure you are very tidy and neat.

Yes I am the landlord of the apartment and I own the property. As regarding the viewing of the apartment, it’s quite unfortunate I don't have anyone to show you around but rest assured that it won’t be an obstacle.

You will have to do me a favor of going to the address i sent to you in my first mail and see the apartment from the outside and observe the surroundings neighborhoods of the apartment.

I have to be honest with you that i am here in UK with the keys of my apartment and i am willing to hand over the keys to the person that is renting that apartment from me, viewing of the apartment can be arranged when we reach an agreement.

Yes it is very much possible to register with the municipality. The only reason am here in the UK with my keys was for the fact that when I left the Country, I had no intention of renting that apartment out because it was home I ever wished for but on getting to the UK, I realized that the apartment needs someone to take care of it and that was why i decided to rent it out.

I hope you understand that it is when you have the keys of the apartment that you will have ultimate access to the apartment and be assured that the apartment is rightfully yours so if you are interested in renting my apartment, please share your observations with me after you must have seen the apartment from the outside so that we may enter an agreement".

And another

- - - - - - - - - - - - - - - Hi, "Travel and holidays are a big part of our lives. We love the mountains and skiing and last year we moved to Haute Nendaz, Switzerland to open up a business in tourism.

We own a chalet, which at the moment is our main source of income. It was pretty hard, we were very close to giving up but in the end we made it.

At first, the apartment was on sale. Being not very profitable and after further discussion with my husband we decided to rent it.

The apartment's address is: *****

The monthly rent is 700 euro with all utilities included.

The apartment is furnished and equipped. The minimum period for renting the apartment is 3 months up to maximum 5 years. Registration to the municipality is possible.

We have written out of the municipality so you will register the house as a main tenant, a condition for getting housing allowance.

We also have a storage place where you can deposit pieces of furniture so you can bring your own but please keep in mind that you can't store all the apartment's furniture there.

At the moment, it's impossible for both of us to personally show you the apartment due to our busy schedule and chalet administration but this is not a problem because we can use Homeaway's services.

They handle rentals for people all over the world providing secure services for both tenants and hosts. We can offer you more details if you are interested.

Thanks"