Follow these steps to delete your account:
Login to the Kamernet website;
Click on your name at the top of the page and then click on 'My Account';
Then go into 'Settings';
At the bottom of the page is a button that deletes you account.
Navigate to the subscription management section in your account settings;
Select the option to cancel your Premium subscription and confirm the cancellation;
Check your registered email for a confirmation email to ensure the cancellation was successful.
On this page, you'll also find your email notifications & can unsubscribe from all notifications.
NOTE: You can't delete your account until your current billing cycle for your Premium Account runs out. So be sure to check those dates and set a reminder to delete your Kamernet account.
FAQs on Subscription and Account Management
Can I delete my account immediately after canceling my subscription? No, account deletion is only possible after the subscription has fully expired.
What happens if I cancel my subscription but still receive an invoice? Any invoice received after cancellation likely covers the active period before cancellation. Settle the invoice to avoid further issues.
Can support cancel my subscription or remove my payment method? No, only the account owner can cancel a subscription or remove a payment method. Requests must be made from the registered email address.
Troubleshooting Common Issues
If the cancellation button is not visible, try clearing your browser’s cache and cookies, using an incognito window, or switching to a different browser or device.
If your account is suspended due to unpaid invoices, settle the outstanding balance to regain access to cancellation options.
Cancellation must be done before 23:59 on the last day of the billing period to avoid renewal charges.
After cancellation, the subscription remains active until the end of the paid period, and account and data are permanently removed within 48 hours of the deletion request.
Outstanding invoices must be settled to proceed with cancellation or deletion.